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Home :: Customer Service :: Privacy Policy

Privacy Policy


Purpose

Zuma knows you care how information about you is used and shared. We created this Privacy & Security statement to inform you of our policies regarding information collected from this website and our stringent measures to protect your security. By using ZumaOffice.com, you are accepting the practices described in this policy.

Collection of Anonymous Information

Like most other websites, when you visit ZumaOffice.com, certain anonymous information about your visit is automatically logged. This may include your IP address, browser information and reference site domain name. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience. This information is not personally identifiable.

Collection of Personally Identifiable Information

Zuma will not collect any personally identifiable information about you unless you provide it. You can visit and browse ZumaOffice.com without providing personally identifiable information. Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you; for example, your name, address, telephone number, email address or any information you submitted to ZumaOffice.com that identifies you individually.

We may collect and store information that you enter into this website or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information about you: name, billing address, shipping address, email address, telephone number, and credit card number. Please note that to protect your security, we do not store your credit card number on our servers.

This information is used to process and ship your order, to send order and shipping confirmations and to provide customer care. This information may also be used to contact you about sales, special offers and new site features, unless you have opted to not receive these notifications.

Use of Personally Identifiable Information

All information we collect via our website is used to operate and improve our services. We are committed to using your personal information only for the following purposes:

  • Helping to establish and identify the identity of users;
  • Opening, maintaining, and servicing users’ accounts;
  • Processing or servicing transactions, and sending related communications;
  • Improving the website, including tailoring it to users’ preferences;
  • Providing users with product or service updates, and promotional offers;
  • Responding to your questions, comments, or instructions;
  • Maintaining the security and integrity of its systems.

Disclosure of Information

Zuma does not provide personally identifiable information to unaffiliated third parties for their use in marketing to you. Zuma may use unaffiliated companies to help us maintain and operate our website or for other reasons related to the operation of its business, and those companies may receive some personally identifiable information for that purpose. In these instances, we will provide only the information they need to perform their function.

We do not share your personal information with any other outside organizations, except as required by law.

Your Security

We take every precaution to provide a safe, secure shopping experience. ZumaOffice.com uses Secure Sockets Layer (SSL) 128–bit minimum encryption certified by Verisign/Norton Symantec, the internet leader in secure transactions. SSL encodes all information sent between you and ZumaOffice.com and renders it unreadable to any 3rd party. As an additional security measure, we utilized McAfee Secure, the world´s leading Payment Card Industry (PCI) compliance provider. If you would like more information concerning our SSL or PCI security, visit Zuma's SSL certification at Norton.com, or McAfeeSecure.com.

For your protection, we do not store your credit card information on our servers. This information is used solely to complete your order and is then removed from our data base. Because of this added security measure, you will need to enter your credit card information each time you place an order with Zuma. Although we cannot guarantee against loss, misuse, alteration, unauthorized disclosure or destruction of data, substantial security measures are in place to protect you from such occurrences.

Cookies

A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer´s hard drive. We do not and cannot use this cookie to collect information about you or your computer.

Cookies enable Zuma to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log–in for users, and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.

Most web browser applications (such as Microsoft Internet Explorer and Google Chrome) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.

External Links

ZumaOffice.com may contain links to other websites that we think you may find of interest. We are not responsible for the privacy practices or content of these sites, nor do we control, sponsor, endorse or approve them.

Opting Out

Zuma will send communications related to your transactions, security or the administration of its website. We also periodically send messages regarding special offers, promotions, or other activities that we believe our customers will find of interest. If you do not wish to receive non-transaction or security–related communications that are special offers or promotional from Zuma, you may unsubscribe any time by clicking Unsubscribe on the email, by sending an email containing your request to [email protected] or by calling us toll free at 1–877–473–4097 and asking to be removed from our special promotions email marketing program.

Changes to Our Privacy Policy

We reserve the right to modify or supplement this policy at any time. If a change is made, it will be immediately posted to ZumaOffice.com.
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